It’s not for everyone – we’re in the vacation business, and great customer service is at the heart of what we do. It’s essential that you have a pleasant, fun loving nature, are genuinely interested in people, and can provide a high level of guest courtesy each and every day by chatting with our players.
Talking to the guests during the casino games is not only permitted but required, providing that it does not affect the speed or security of the game. Guest service is so important to our Operation that you are strongly advised not to pursue a career with us unless you are prepared to meet our standards within this area. We want our players to have fond memories of their time with us, in the hope they’ll soon return.
You should be an adventurous, energetic person with an outgoing personality able to cope with the challenges of living and working within a close-knit community of team members from numerous countries, different cultures, backgrounds and beliefs to your own.
Spending time in this type of environment means that a co-operative and tolerant attitude is expected of you when dealing with your teammates and colleagues from other departments onboard. Several hundred crew members operate a ship efficiently because they all adhere to certain standards of behavior and abide by the same rules and regulations. Applicants who have difficulty in accepting discipline are urged to seek employment in a less restrictive environment.